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Netflix-7-Days-Out-1
Life & Living:  A Good Watch -- Netflix’s 7 Days Out. #TV
  On too many days, our world seems to be nothing but bad stuff.  COVID-19 pandemic death and illness and disruption … the war in Ukraine and the Middle East … mass killing of innocents getting their groceries, going to school, worshipping their God … inflation.  How can you not be...
Tokyo
Life & Living:  My 1st trip to Japan -- Tokyo, circa 1985. #Travel
I’m 37 and working at AT&T Network Systems, leading strategic planning.  Network Systems was AT&T’s then $10B networking equipment and software business.  We’re exploring some deal with Fujitsu.  It’s right before Xmas. 14 hours non-stop in a sawed off 747 from Kennedy to...
Data
Business Strategy -- Been There, Done That: How to Improve Data Quality. #Data #AI
  Clean up your data and you’ll thank me.  Your institution’s data is a valuable asset, if not one of your most valuable assets.  Data is too often neglected and likely a defect-laden hot mess.    Implementing and using AI is enabled and speeded with high quality data. ...
Spirit of Service
Business Strategy -- The Spirit of Service Stories: Customers are Real People, not a Trouble Ticket Number. #BellSystem #TelephonePioneers
  Background:    I had a wonderfully fulfilling 35-year career at AT&T and Bell Labs. The first 15 years were in the pre-Divestiture Bell System, a regulated monopoly.  The following 20 at AT&T were in an ever more competitive industry.  The Bell System and AT&T still...