I was an “early adopter” of Rolling Stone magazine.  I can’t remember how I discovered it, but it appealed to my interest in music and people. It still keeps me young and current. Fong-Torres was senior editor at Rolling Stone, almost from its beginning.  Among others,...

The Spirit of Service: At its peak, the Bell System employed a million people.  Our job was providing telephone service and keeping it working.  We believed we were providing a public service.  Telephone service was vitally important to the well-being of our Customers: ...

This is a wonderful program on Bloomberg TV.  Apparently I’m not alone in liking it; it’s now in Season 8. For 30 minutes, Rubenstein interviews leaders, roughly from business, government, and philanthropy circles.  Examples:  Novartis, John Kerry, Amazon, World...

#Leadership. You’ll often see me cite stuff from the Harvard Business School.  Why?  Over the years, I’ve come to trust them.  Their ideas and recommendations are timely, practical, and most important to me, based on real-world research … hard facts not “fuzz.” So,...